Agency Command Center
A live command center for your whole operation.
Every agency partner gets a real‑time web dashboard — see all your groups on one map, get instant safety alerts, and act before a small problem becomes an emergency. No trackers to buy or ship - it runs on the pilgrim's own phone, and there is nothing for your staff to install. From a single family group to hundreds of pilgrims across every holy site.
🗺️ Live group map
Every pilgrim on one map, colour‑coded live / stale / offline — with a count of who's in the Haram, at the hotel, or in transit at a glance.
🆘 Instant SOS alerts
The moment a pilgrim presses SOS, your dispatcher gets a loud, on‑screen alert with their location and a one‑tap call to the group leader — even in another browser tab.
↔️ Drift & battery alerts
Auto‑flags anyone who wanders too far from the group, goes offline, or is about to run out of battery — so you catch trouble early.
🧭 Incident command
Acknowledge → resolve every alert, with response times logged. A clear record of what happened and what your team did about it.
📢 Broadcast
Message a whole group — or just one bus — in a tap. "Return to the hotel by Maghrib." Reaches every pilgrim's phone instantly.
👨👩👧 Family reassurance links
Share a private "they're safe" link with families back home. Fewer worried calls interrupting worship — and a caring touch that sets your agency apart.
🔍 Movement history & investigation
Replay any pilgrim's whole day - the exact route they walked, where they stopped and for how long, and when (and why) any tracking gap happened. The forensic record no other tracker gives you, for when you need to know what happened.
In practice
"Where is my mother?"
It's the busiest hour at the Masjid al‑Haram. During Tawaf, an elderly pilgrim slips behind her group in the crowd and takes a wrong turn. Within seconds, the agency's dispatcher sees a "drifted from group" alert on the command center, opens her live location, and calls her group leader — who reaches her before she's even realised she's lost. The incident is logged and resolved in minutes. No panic. No lost hours. No frantic call home.
That's the difference between hoping everyone's okay and knowing.
