🗺️ Live group map
Every pilgrim on one map, colour‑coded live / stale / offline — with a count of who's in the Haram, at the hotel, or in transit at a glance.
Most Hajj & Umrah agencies still run their trips on WhatsApp groups and spreadsheets — which works fine until a pilgrim goes missing mid-Tawaf, a worried family calls the office three times a day, or you simply need to know, right now, whether every bus made it back to the hotel. The Wasl Agency Command Center gives every partner agency a real-time web dashboard for their whole operation: every group on one map, instant alerts the second something needs attention, and a clear record of what happened and what your team did about it. Nothing to install for pilgrims beyond the app they'd use anyway, and nothing to buy, ship, or charge for your staff.
Every agency partner gets a real‑time web dashboard — see all your groups on one map, get instant safety alerts, and act before a small problem becomes an emergency. No trackers to buy or ship - it runs on the pilgrim's own phone, and there is nothing for your staff to install. From a single family group to hundreds of pilgrims across every holy site.
Every pilgrim on one map, colour‑coded live / stale / offline — with a count of who's in the Haram, at the hotel, or in transit at a glance.
The moment a pilgrim presses SOS, your dispatcher gets a loud, on‑screen alert with their location and a one‑tap call to the group leader — even in another browser tab.
Auto‑flags anyone who wanders too far from the group, goes offline, or is about to run out of battery — so you catch trouble early.
Acknowledge → resolve every alert, with response times logged. A clear record of what happened and what your team did about it.
Message a whole group — or just one bus — in a tap. "Return to the hotel by Maghrib." Reaches every pilgrim's phone instantly.
Share a private "they're safe" link with families back home. Fewer worried calls interrupting worship — and a caring touch that sets your agency apart.
Replay any pilgrim's whole day - the exact route they walked, where they stopped and for how long, and when (and why) any tracking gap happened. The forensic record no other tracker gives you, for when you need to know what happened.
It's the busiest hour at the Masjid al‑Haram. During Tawaf, an elderly pilgrim slips behind her group in the crowd and takes a wrong turn. Within seconds, the agency's dispatcher sees a "drifted from group" alert on the command center, opens her live location, and calls her group leader — who reaches her before she's even realised she's lost. The incident is logged and resolved in minutes. No panic. No lost hours. No frantic call home.
That's the difference between hoping everyone's okay and knowing.
Running one or two groups a season? Pricing is per group, so a small operator only pays for what they run — the same live map and alerts a large operator gets.
Coordinate multiple buses and hotels without a dozen WhatsApp groups. One dashboard, one view of everyone.
Hundreds of pilgrims across every holy site, with staff roles split by group, zone, or duty.
A missing pilgrim, a worried family back home, and no way to know what's actually happening — right now, in real time.
Every Hajj and Umrah agency is, underneath everything else, selling trust — the promise that pilgrims will be looked after. That promise is hard to keep with a WhatsApp group and a prayer. The Command Center turns "we'll do our best" into something you can actually show a worried family: a live map, a logged incident history, and a dispatcher who saw the alert the moment it happened. It's the same underlying safety net every pilgrim already has in the Wasl app — group & family tracking and lost pilgrim recovery — surfaced as one operational view for the people responsible for the whole trip.
RM150 per group, which includes up to 15 pilgrims, then RM10 for each additional pilgrim. There are no devices to buy, no SIM cards, and no per-seat surprises — it runs on the phones your pilgrims already carry. Volume and full-season plans for larger agencies are available on request.
No hardware at all — the Command Center is a web dashboard your staff open in a browser, and pilgrims simply use the Wasl app they'd install anyway. There's nothing to ship, charge, or hand out, and the interface is built to be usable within minutes.
Yes. Agencies can add multiple staff accounts to their Command Center, so a dispatcher, a group leader, and an office administrator can all have live visibility appropriate to their role.
It's built to scale both ways — from a single-family Umrah group run by a solo operator to hundreds of pilgrims across multiple buses and hotels for a large Hajj operator. Pricing is per group, so a small agency only pays for the groups it actually runs.
Only your agency's own assigned staff can see the pilgrims in groups you manage — never another agency, and never pilgrims outside your groups. Pilgrims are told their location is shared with their group and their agency's oversight dashboard before they join.
The same live map and drift/SOS/battery alerts every pilgrim already has, rolled up into your dashboard.
Powers this featureIf a pilgrim's phone dies, anyone nearby can help them reunite — free, no account needed.
Beyond the tripQuran with tajweed, prayer tracking, a private family Circle, and more — the side of Wasl your pilgrims keep using after they come home.
Book a demo and we'll tailor the Command Center to your group sizes — or see partner pricing on the main site.